Rickard Bergkvist has a background in psychology and social work, so dealing with customer issues comes naturally to Rickard. Starting on the front lines in CS and working his way up the chain to VIP and Casino management and later into Operations.
With more than 15 years in the iGaming sector, Rickard has moved from various roles ranging from VIP to Casino management and over the last 5 years as an operations manager. Starting with the UK & Nordic regions to central Europe and over the last years the SE-Asian markets. Pioneering player growth & profitability for operators since 2010. Currently advising operators in the JP, TH and VN markets.
